Rally Customer Snapshots
See examples of how Rally customers are achieving Agile success!
Welcome!
This Hive is a snapshot view of the customer case studies that have been published on the Rally web site (http://www.rallydev.com/customers.jsp).
Featured Customer Snapshot
- Customer Snapshot posted 05/30/08 by Michelle BurrowsCustomer:
Development Environment:• Doctor-led company that developed an application to chart medical records
• Also writing a billing program and scheduling record
• Currently in six provinces
Challenges:• Missing key items in the backlog when executing the manual planning process
• Little to no process for tracking and managing customer requests
• Ever-increasing backlog because of unique governmental regulations in each province
Solution:• Implemented Rally’s Agile lifecycle management solutions
• Integration with Salesforce.com through Rally’s Agile Product Manager
• All dev planning happens in Rally – management of requirements, tests, defects and customer feedback
Results:• Eight releases in one year, including a next-generation product for tracking chronic diseases
• Entire company aligned to provide value to the customer
• Complete visibility from feature request to release to customer follow-up
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