Rally Customer Snapshots

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Customer Snapshot

    Shopzilla
    Customer Snapshot posted 5/30/08 by Michelle Burrows, last edited 6/12/08 by Mike Alber
    680 Views
    Customer Name:

    Shopzilla

    Customer:
    Development Environment:

    • Multiple development teams, business owners and locations

    • Rapid, frequent delivery of new features and updates to a hosted Linux platform, C/C++/Java/Perl, Sybase/Oracle

    Challenges:

    • Implicit processes and homegrown spreadsheets and wikis began to tax the system in the face of rapid growth

    • New employee ramp-up was taking too long to keep pace with growth

    • Management losing visibility into service delivery
    • Company need to release faster to meet competitive demands of business

    Solution:

    • Implemented a pilot program with Rally Program application

    • Rapidly rolled out to additional teams within two months

    • Engaged Rally Coaches to educate new teams on Agile practices

    Results:

    • Productivity savings of 20%

    • Release cycle time decreased 50%

    • Business people able to work on customer issues and roadmap

    • Engineers have clear alignment with company goals

    • Improved project and program visibility

    • New personnel productive by their second day of employment